I’ve added a comment field to some questions. Under Theme Builder, I went to Options, then under Widths > Comment Box, I entered 120. It’s still showing a very narrow box (maybe 30-45 px). Why isn’t this working?
I followed this instruction: https://help.surveygizmo.com/help/article/link/comments?_ga=1.37043232.1002546523.1445262391.
The comment fields that you have added – were these added as new essay questions or added via the layout ‘allow comments’ option in the original question?
If the comments are essay questions, the comments widths on the Style page would not apply… the essay question widths would need to be adjusted by editing the question and under layout, adjusting the sizing.
Hope this helps!