A few months ago, we asked for feedback on SurveyGizmo’s reporting capabilities. That feedback has been extremely valuable!
Since then, we have been hard at work incorporating many of the suggestions we received into what we believe is a marked improvement over our current reporting capabilities.
We plan to release our new reporting upgrades by the end of March 2016
Here are just a few of the upgrades you can look forward to:
- Improved speed when running your reports
- Addition of a responses grid and single response view
- Easier report sharing with multiple privacy levels
- Creation of Segments is completely revamped and drastically improved (segment colors render in grid highlighting):
- Simplified creation of basic filters (easily toggle filters and segments on/off)
- Addition of Word Clouds for open text questions
- Improved report styling – see your styling changes update live in the application!
- New report elements such as maps, response timelines, and device charts
- A new chart type for ranking questions! (see below)
Want more details on how to use these snazzy new features? Check out our documentation here:
Wondering about the fate of Legacy Summary Reports? Check out our sunset plan here:
If you have questions, comments, or concerns about these changes, feel free to start a discussion in the comments below!
I have had 3 major problems so far with the new format for standard reports:
- All the data (count and %) in the excel standard report export is not recognized as numeric or percentages. I have to select all values (1 question at a time) and convert to numbers. By default it give the percentages 2 decimal places. So I then have to modify the percentages to 0 decimals. Interestingly, the cross tab reports excel exports have proper count formatting (numeric) but the percentages are not recognized. So my project with 35 reports (segmented, etc) with 10 questions each will take forever to reformat so that the data can be used in formulas, etc. Try exporting a standard or segmented report to excel and autosum a column or row of counts or percentages. I do have autocorrect and autoformat turned off in excel.
- I have one client that loves the shading in tables (higher count – darker color). With the new reporting format, there is no way to get this shading into excel – copy/paste from website, excel export, word export, pdf export or powerpoint export. It is possible with cross tab reports. I’m sure most would agree that a pdf export is rarely presentable to a client.
- Using multiple segmentation or filtering logic produces either erroneous or no results. I have quadruple checked the logic and if there are respondents that fit. Error is on SG side.
I do like the new user interface on the new reporting tool but what it is producing is unacceptable. I can do all of these functions outside of SG but I enjoyed saving time by pumping it out directly from SG. Especially since these functions were available previously, I’m disappointed.
Legacy Summary Reports included an option to “Select Additional Surveys to Include with this Report.” I cannot find this same option in the new Standard report or other new report types. Please advise if this option still available and, if so, where to find it.
I’m very frustrated with the new reports! I use open-ended comments in several places and can’t figure out how to show/include them in the summary report. Basically, the comments are useless if I can’t print them (in context) to share with others.
So, it appears that information from contact form does not show in the report. However, it does show in the PDF (email trigger) as well as the body of the email. I have a question that asks the respondent if they want someone to follow up with them. If they answer yes, they complete the contact form. My clients do not want to have to search through their emails to get this information.
I have always been a huge fan of SG, and I tip my hat to the fact that you are trying to upgrade the reports. However, I feel like the new reports are more of a down grade. You have actually taken away some key options, and the standard response is that it has been passed to the development team. I don’t know why you would make the new reports active until they at least had the minimum functionality of the previous reports. Saying that, I do like the fact that you can show the Individual Responses now, but once again, my clients need to have the contact information so they can follow up accordingly.
Has anyone else noticed a lag in the reporting? The individual response tab shows 427 completed surveys, but when I run my report only 370ish show up.