The columns of the excel report do not follow the order of the survey questions. How do I reorder them?
Without knowing exactly what has happened, I would guess that your survey was changed after the EXPORT was created.
The EXPORTs do not update themselves when the survey is revised. I would recommend that you create a new EXPORT and see if that solves the problem.
If a new EXPORT does not solve the problem, you should contact SurveyGizmo support – https://community.surveygizmo.com/email-a-support-hero/