Different colours for NPS in question

0

Is there a way of having different colours for the NPS question please? (9 & 10 in green, 7 & 8 in black, 1 – 6 in red).

I have set it up as a likert scale, followed by a (hidden) NPS question that uses the likert scale response as the default but unfortunately there are issue when customers get to the end of the survey, then go back to the start and change their NPS response.

Thanks

 

Odile Megginson answered
    0

    No, I would like different colours in the survey itself, not in the report.

    Dominic Sharpe commented
      • Thanks for clarifying!

        SurveyGizmo does not have a built in option for changing the colors of answer options for questions. This type of customization would require custom CSS code on your survey theme.

        SurveyGizmo offers customization/programming services for this type of request: https://www.surveygizmo.com/programming-services/

        Perhaps other users in the Community forum have implemented something similar.

      0

      Are you wanting different colors for the NPS question inside of a Standard Report? If so, the below feature allows for that:

      https://help.surveygizmo.com/help/answer-grouping-recoding

      There is a specific section on NPS:

      https://help.surveygizmo.com/help/answer-grouping-recoding#grouping-example-nps-questions

      It looks like this feature requires at least a Standard License.

      I hope this helps!

      Dominic Sharpe answered
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