I closed a survey but it is still available to respondants

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This morning I followed the instructions and closed a survey.  However, when clicking on the “shared” hyperlink address, I can still access the survey.  I expected to see the “sorry survey closed” message.  Why is this not working?

Community Admin answered
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    Hi Melanie,

    I will open a ticket with you to get more details to see if I can get this sorted. You’ll receive an email shortly!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

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