We just ran a survey…
We had around a 75% completion rate… and would like to send different reminders to different groups
Did not click
Started and exited
Started did not finish, but saved
Is there a way to do this using surveygizmo ?
You can download a report – EXPORT CONTACTS WITH SEND STATUS – and analyze it to obtain the information you are seeking. See the SurveyGizmo documentation for details (https://help.surveygizmo.com/help/monitor-contacts).
To find the email addresses of those who have used the SAVE AND CONTINUE function, you will have to export the response data to a CSV file (https://help.surveygizmo.com/help/excel-export), and then look for the INCLUDE URL VARIABLES field (https://help.surveygizmo.com/help/save-and-continue#determine-who-used-save-continue).