How do we get clicked, and partial reply information to send reminder emails

0

We just ran a survey…
We had around a 75% completion rate… and would like to send different reminders to different groups

Did not click
Clicked
Started and exited
Started did not finish, but saved

Is there a way to do this using surveygizmo ?

 

Jim W (Moderator) answered
    0

    You can download a report – EXPORT CONTACTS WITH SEND STATUS – and analyze it to obtain the information you are seeking.  See the SurveyGizmo  documentation for details (https://help.surveygizmo.com/help/monitor-contacts).

    To find the email addresses of those who have used the SAVE AND CONTINUE function, you will have to export the response data to a CSV file (https://help.surveygizmo.com/help/excel-export), and then look for the INCLUDE URL VARIABLES field (https://help.surveygizmo.com/help/save-and-continue#determine-who-used-save-continue).

    Good luck!

     

    Jim W (Moderator) answered
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