“Click” meaning in Initial Send Status


Hello everybody,


I downloaded the contacts file after the survey and there’s “Click” in the Initial send status column.

Click means that the contact clicked on the mail ?
Or it means that he landed on SurveyGizmo ?


Thank you in advance


Best regards

Community Admin answered

    Hi Youssef,

    The click status means that either the survey link or the unsubscribe link in your email message was clicked.

    This answer is documented here for future reference:


    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin answered


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