“Click” meaning in Initial Send Status

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Hello everybody,

 

I downloaded the contacts file after the survey and there’s “Click” in the Initial send status column.

Click means that the contact clicked on the mail ?
Or it means that he landed on SurveyGizmo ?

 

Thank you in advance

 

Best regards

Community Admin answered
    0

    Hi Youssef,

    The click status means that either the survey link or the unsubscribe link in your email message was clicked.

    This answer is documented here for future reference:

    https://help.surveygizmo.com/help/monitor-contacts#email-status-send-status

    Bri
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

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