Why are my checkboxes right aligned?

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katiejallred 3 Rep.

My checkboxes are all going to the right. I’m on a free account so I can’t change the formatting. I’m not sure why you would want your checkboxes to go to the right by default.

Admin - SurveyGizmo answered
    • Community Admin -

      Hi Katie,
      I am going to open a support case with you so I can get this sorted for you! You should receive an email shortly.

      Bri Hillmer
      Documentation Coordinator
      SurveyGizmo Customer Experience Team

    5 answers

    0
    Admin - SurveyGizmo 71 Rep.

    Hi everyone!

    I wanted to let everyone affected know that this bug has been addressed! We released a fix for this problem moments ago.

    Thank you all for your patience and for posting on the Community to let us know about this!

    Please keep us posted if you continue to see this issue.

    Best regards,

    David Domagalski
    Documentation Specialist
    SurveyGizmo | http://surveygizmo.com

    Admin - SurveyGizmo answered
      1
      dennylbrowne 16 Rep.

      Had the same problem. Quick solution. Edit your question – change CheckBoxes to Radio Buttons – Save.

      Edit your question again – Change Radio Buttons back to CheckBoxes – Save.

       

      dennylbrowne answered
        0
        Community Admin 1.55K Rep.

        Hi all,

        We’ve identified this as a bug in the free plan and have escalated it to our development team to be fixed. At this time we do not have a timeline on a fix. I will update this post once this is fixed up.

        Sorry for the trouble!

        Bri Hillmer
        Documentation Coordinator
        SurveyGizmo Customer Experience Team

        Community Admin answered
          0
          smallow 11 Rep.

          Hello, I am on a free account as we are evaluating the product and am also having this problem, is there a fix for this? 

          smallow answered
            0
            Jim W (Moderator) 11.30K Rep.

            I am not usre what the options are available with a free account, but if you have a LAYOUT tab, open it and look for the for the LABEL POSITION option.  Make sure that the “Place labels on right…..” option is checked.

            This option exists for users who are building surveys in Arabic and other right to left languages.

            Community Admin commented
              • scott -

                I’m having this problem as well. The Layout tab is not available for a Free Account. These checkboxes used to be left aligned .. they are now right aligned, which looks really dumb. I think someone just messed up on the default setting. Can you look into getting it fixed?
                Thanks!

              • Community Admin -

                @Scott: I am going to open a support case with you so I can get this sorted for you! You should receive an email shortly.

                Bri Hillmer
                Documentation Coordinator
                SurveyGizmo Customer Experience Team

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