[Solved] Can I temporarily pause my account?


Dear SurveyGizmo,

Is it possible to pause my account and then maybe revive it at a later stage? I know I will not be using my survey for a while but I might want to start using it again in the future. So can I close the account and still save the survey?

Kind Regards,

Linda van den Berg

Daan asked

    Best answer


    Hi, Linda!

    Great question!

    You can downgrade your account to the Free level and your surveys will be preserved. This is essentially a pause for your billing cycles.  You can even still run your surveys if you wanted to, but you should be aware of the features that will go dormant while on the Free level.  Here are notes on downgrading:


    I hope this helps!


    Survey Princess

    seanalee flaherty answered


      Question stats

      • Active
      • Views5237 times
      • Answers1 answer
      • Followers0 followers