[Solved] Can I restart the response ID numbering?

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I tested my survey by submitting a couple of “test responses”, which generated response IDs. I’ve deleted those test responses but all responses that are submitted now continue the numbering. Is there anyway to restart the ID numbering?

abcdevi answered

    Best answer

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    Hi there! We have a secret way of doing it internally 😉 Can you tell me which survey you’d like to clear the responses from? I can get that done for you in a jiffy!

    Admin - SurveyGizmo commented
      • Hi, is this still the way it needs to be done, we need to tell you and you will do it?

      • Hi Meghan,

        Thank you for your question!

        At this point, It is best to reach out to our Support Heroes to discuss your scenario and use case. They will be best suited to advise you on your options.

        Our Support Heroes can be reached via live chat or via email at support@sgizmo.com.

        I hope this helps clarify!

        David Domagalski
        Survey Explorer & Documentation Specialist
        SurveyGizmo | http://surveygizmo.com

      0

      Hello !I am having the same problem as mentioned above. I have 10 completed answers at the moment but it keep counting the deleted ones. Moreover the numbering is irregular.

       

      Can you please help me?

      Evi

      Dominic Sharpe commented
        • Deleted responses will be counted towards your response ID numbers (this is expected behavior). Are you seeing anything else that is irregular?

          Cheers

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