I’m based in Australia and am a biology student sending out a one-time survey to elicit expert advice from researchers around the world. Does the CAN-SPAM Act still hold in my circumstance? Is it still required of me to insert this footer?
This message was sent by [account(“physical address”)]. To unsubscribe, click below:
[invite(“unsubscribe link”), title=”Unsubscribe”]
I will be sending an initial email to invite researchers to take the survey, then a reminder two weeks later if they still haven’t completed it.
I’m also having trouble getting my head around SPF records, all I want is the researchers to see that the invite has come from my personal university email address and any replies will be directed to that address. I wouldn’t think I need an SPF record for a university email address, but I could be wrong. Sorry if my question is vague, I’m still trying to do some reading through the documentation to figure this all out!
I believe the CAN SPAM laws will still apply since you are sending through SG’s US based servers…
As for the SPF record… I have not used this personally but imagine that it could help mitigate against email being placed in spam folders.
I found this on the documentation:
Here is some info on changing the ‘from’ address:
I know that in the past I have heard that doing this can impact deliverability. If you are emailing from SurveyGizmo to many .edu addresses or educational institutions, I suggest testing thoroughly to make sure the emails are getting through.
Educational institutions tend to have very strict spam/junk filters and the likelihood of emails being flagged as spam is higher.
Hope this helps