We’re worried that if something bad happens, we would lose all the Surveys we worked on. That represents an awful lot of money. Is there a way to dump them to files without having to copy paste everything locally?
The document Survey Gizmo saves as a “Word” file is not really a Word file. If you open it in Notpad, you will see it is an HTML. But it’s strange; will not open in Dreamweaver. But it would be parseable for purposes of recreating a survey. I also tried changing the file extension from doc to zip. In later versions of Word this, when unzipped, reveals all the files of the OpenXML … but this didn’t work with the Survey Gizmo file. I don’t know enough about Amazon web service to comment on how it’s involved with the file.
I’d need a solution to quickly revert a survey to a previous version (questions and style). We are considering training a new guy to work on the surveys but we don’t want to risk loosing a lot of money on breaking live surveys. An MS Word export would not help a lot. Especially considering this would strip away all the HTML in the texts.
I have never seen a function that would allow us to download copies of the surveys in XML or any other format.
SurveyGizmo uses database servers from Amazon Web Services (see http://help.surveygizmo.com/help/article/link/surveygizmo-security-faq#information-security for details) . If something happens that is serious enough to affect those servers, I think that the loss of survey structures will be a relatively minor problem.
But we have some seriously paranoid clients, so one workaround that we have explored is using the TOOLS > EXPORT SURVEY function to download a copy of a survey in MS Word format, add the necessary formatting, and then using the CREATE SURVEY > FROM WORD function to re-create the survey.