French customers struggles to put a 9 or 10 even if they are likely to recommend.
I’m think of replacing the 1 to 10 by a slider
Any idea how to do that ?
You can certainly create a slider question to allow people to select on a scale from 1-10. However, because this would be a Slider question and not an NPS question, you would not receive an NPS score for your respondents provided by SurveyGizmo.
You would need to manually calculate this score if using a Slider Question.
Here is the SurveyGizmo documentation for both question types so you can review the differences:
I hope this helps!