[Solved] How to build a NPS question with a slider ?

0

French customers struggles to put a 9 or 10 even if they are likely to recommend.

I’m think of replacing the 1 to 10 by a slider

Any idea how to do that ?

Dominic Sharpe selected answer

    Best answer

    0

    You can certainly create a slider question to allow people to select on a scale from 1-10. However, because this would be a Slider question and not an NPS question, you would not receive an NPS score for your respondents provided by SurveyGizmo.

    You would need to manually calculate this score if using a Slider Question.

    Here is the SurveyGizmo documentation for both question types so you can review the differences:

    http://help.surveygizmo.com/help/article/link/slider

    http://help.surveygizmo.com/help/article/link/net-promoter-score

    I hope this helps!

    Dominic Sharpe selected as best answer
      ×

      Login

      Question stats

      • Active
      • Views387 times
      • Answers1 answer
      • Followers1 follower