[Solved] Bugs when uploading questions

1

Hi

We seem to be having a few problems with Gizmo lately – the most recent today is in building surveys – when clicking on new question (after doing four or five) the pop up is blank so impossible to create a new question.  The only way to return to the process is to close and go back in…..  We have had this problem before using IE however I am using firefox to avoid this and it is still happening?

I know there is an update tonight – is this to fix this issue or to launch something new?

The project I am working on is 7IM Benchmarking, but colleagues had this last week on other studies too. 

 

Thanks!

 

Adele

 

 

 

Adele Gray asked

    Best answer

    0

    Hi Adele,

    Thank you for posting to the SurveyGizmo Community. It sounds like what you are seeing may be require some investigation from our Team. I will be opening a private ticket to help sort this out.

    You should see an email from me soon!

    David – SurveyGizmo

    Admin - SurveyGizmo answered
      0

      We are having the same issues as Adele, seems that the download process is not completing so I need to refresh the question that I am trying to update.  Both questions and custom script.

      Jon Erickson answered
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