Blocking survey recipients

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Hello,

We have a list of clients who have requested to never receive a survey from us. Is there a way to preemptively block email addresses from ever receiving a survey? Also, is there an option once a survey is sent to allow the recipient to opt out of ever receiving another survey, which can then be automatically blocked going forward? Thanks!

Vicki Maye answered
    0

    Hi Vicki,

    If you have your email list set up in SurveyGizmo, you can unsubscribe anyone on the list.  This can be done manually, or you can upload your entire list of clients who do not want any surveys.  You can review the SurveyGizmo documentation for details – https://help.surveygizmo.com/help/article/link/email-lists

    All emails that are sent thru the SurveyGizmo email system include an opt-out message.  You can learn more about this in the SurveyGizmo documentation – https://help.surveygizmo.com/help/article/link/share-survey-via-email 

    Good luck!

    Jim W (Moderator) answered
      0

      Thanks for your response. I do not have “Email Lists” as an option under my Account tab. Please advise. Thanks!

      Vicki Maye answered
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