Blank page with only ‘back’ and ‘next’ buttons incorrectly shown to respondents

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I’ve set up a series of custom script actions which only apply to pages which have been filtered from responses on a previous question. However when manually testing the survey, respondents are shown a blank page with only the ‘back’ and ‘next’ buttons shown. They have to skip through the blank pages until they get to the relevant questions they should be automatically piped to. 

Is the custom script action I’ve implemented overriding the page logic I’ve set up, meaning that respondents get shown a blank page when they should skip it according to the page logic?

Thanks

Alex

Jim W (Moderator) answered
    1

    Hi Alex,

    Thanks for posting to the Community Forum.  I have flagged your posting for the attention of SurveyGizmo Support.  It is difficult to diagnose this problem without access to your survey, so the best that your fellow SurveyGizmo users can do for you is offer educated guesses.

    You can contact SurveyGizmo Support yourself if you prefer.  Check the documentation for details – https://help.surveygizmo.com/help/surveygizmo-support-hours

    Jim W (Moderator) answered
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