So I’m receiving some “partial” entries with no responses. I did a few tests. to see if I could figure out why and I wasn’t able to…
Hope you can educate me on why this is happening 🙂
You might also look into whether your questions are required or not – if your survey does not contain any required questions, respondents can navigate through to the end and submit a ‘Complete’ response without answering any questions.
Hope this gives you some options!
My first guess is that people are clicking on the survey link (out of curiosity?) and then closing the survey after a few seconds without entering any responses.
You can check this by exporting a csv file and reviewing the individual responses. These files give you a better picture of how your responses are coming in.