As in the title, I can send the BCC mail to myself (I set the SMTP settings, I don’t know if it’s a useful information), but not to other addresses, nor written nor with the merge code. How could I bypass the problem?
Thanks for posting to our community! I took a look into these email actions and I noticed that you’re using the merge code for question ID 320 to populate the “to” field. I was not able to find a question with ID 320, however. Could you make sure that you have a question asking for the respondent’s email address and double-check your merge code to ensure you are pulling that information properly?
Here is a document on merge codes that may help you out. If you’re still having troubles could you send us an email to firstname.lastname@example.org? We may need to get some more information about the problem