I’m testing out various survey companies to see which one is best for my business. It shows that I should be able to access Individual Results with a Basic Membership. I assume that includes the trial, yes? I’m not sure if I would agree to a paid membership without trying out the entire product.
The Basic License does allow access to the Individual Responses tab – only the Free Account would prevent access to this page.
As you signed up for the Basic Trial, I recommend getting in touch with SurveyGizmo Support to see why you are not able to access this page – you can reach Support via email at firstname.lastname@example.org.
Hope this helps!