When did autocomplete change from “Starts With” to “Contains”? And why isn’t there an option for this?
I’m using autocomplete to type a few letters of First or Last name and select the name from the drop down list. The “Contains” search completely destroys my clients’ ability to use this feature.
This was not fully thought out. Perhaps a survey to your clients would have provided insight to what we are doing with this feature.
@Ken : I’m sorry for the trouble! We had several customers frustrated with the starts-with search so we made the switch to the contains search as it is more encompassing. Since the change we’ve been tracking customers affected in order to get this prioritized with the development team. Thank you for adding your voice! I don’t have a time line on this as we haven’t had too many reports from customers but I will see what I can do!
SurveyGizmo Customer Experience Team