I’m attempting to track survey responses back to the email. In other words I want to have survey responses related to the email address of the subscribers. I’ve tried using [contact(“email”)] merge tag in the Building but it won’t auto populate the subscribers email address the way I was hoping.
I’m only doing this via “test” because surveygizmo has not yet “varified” my email I’d like to send emails from. Does the tracking not work correctly with a test?
I’m sending emails from SurveyGizmo email platform.
The end goal is to have email address and survey responses in a downloadable report.
Help would be appreciated.
What you are doing with placing the [contact(“email”)] merge code as the default answer in a question is definitely not a bad approach. It will not work with a test email from an email campaign.
Once your campaign is approved, you can send the email campaign as a ‘live’ test to confirm (you can upload yourself as a contact to try things out), but it should work like a charm.
Here is some documentation in case you need it:
https://help.surveygizmo.com/help/using-contact-data
Hope this helps!
