We accidentally lost a page and all data associated with it. To be able to continue with our survey immediately, we replicated the questions on a new page. After that we use ‘restored’ button to restore all the questions and data, however, we were surprised that 16 survey results were still missing.
For the missing data, we can see the ‘Time Stared’, ‘Date Submitted’, ‘Status'(all completed) and ‘IP Address’. But the contents are empty.
We highly appreciate you prompt response.
Sorry for the trouble. You may have to try restoring that page from the restore link in the build tab. Here is a link I found that will show you how to do this: http://help.surveygizmo.com/help/article/link/restore-deleted-questions
If that doesn’t get your data back, you may need to get in touch with the support team by emailing firstname.lastname@example.org