Archived Survey yet now unable to find the survey as my home page does not provide a list of current or archived surveys.

 Account & Dashboard
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kati 3 Rep.

I am on the free version and therefore only can have 3 surveys.  I mistakenly moved a survey to Archive instead of deleting it and now would like to delete it.  I checked all the documentation and all mention seeing the folder “Archived” on my home page, but I do not….I only see “All surveys” as shown below.

Huy commented
    • Huy -

      Hello, I also need help with this as I cannot get to my archived survey to delete them. Thank you

    3 answers

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    Huy 12 Rep.

    Hello, I also need help with this as I cannot get to my archived survey to delete them. Thank you

    Admin - SurveyGizmo commented
      • Admin - SurveyGizmo -

        Hi there,

        Thank you for your note and our apologies for the trouble!

        Our Support team has un-archived the surveys. You will now be able to delete them to free up space for creating new surveys.

        Best regards,

        David Domagalski
        Documentation Specialist | Customer Experience
        SurveyGizmo | http://surveygizmo.com

      0
      anna 11 Rep.

      I also need help with this – thanks for un-archiving my survey!

      Admin - SurveyGizmo commented
        0
        Admin - SurveyGizmo 15 Rep.

        Hi Kati,

        I’m sorry for the trouble! I have alerted our Support team and they were able to un-archive the survey. You should now be able to delete it from your home page.

        I hope this helps!

        David Domagalski
        Documentation Specialist | Customer Experience
        SurveyGizmo | http://surveygizmo.com

        tammyhunt commented
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