Archived Survey yet now unable to find the survey as my home page does not provide a list of current or archived surveys.

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I am on the free version and therefore only can have 3 surveys.  I mistakenly moved a survey to Archive instead of deleting it and now would like to delete it.  I checked all the documentation and all mention seeing the folder “Archived” on my home page, but I do not….I only see “All surveys” as shown below.

Huy commented
    • Hello, I also need help with this as I cannot get to my archived survey to delete them. Thank you

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    anna 11 Rep.

    I also need help with this – thanks for un-archiving my survey!

    Admin - SurveyGizmo commented
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      Huy 12 Rep.

      Hello, I also need help with this as I cannot get to my archived survey to delete them. Thank you

      Admin - SurveyGizmo commented
        • Hi there,

          Thank you for your note and our apologies for the trouble!

          Our Support team has un-archived the surveys. You will now be able to delete them to free up space for creating new surveys.

          Best regards,

          David Domagalski
          Documentation Specialist | Customer Experience
          SurveyGizmo | http://surveygizmo.com

        0

        Hi Kati,

        I’m sorry for the trouble! I have alerted our Support team and they were able to un-archive the survey. You should now be able to delete it from your home page.

        I hope this helps!

        David Domagalski
        Documentation Specialist | Customer Experience
        SurveyGizmo | http://surveygizmo.com

        tammyhunt commented
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