I am on the free version and therefore only can have 3 surveys. I mistakenly moved a survey to Archive instead of deleting it and now would like to delete it. I checked all the documentation and all mention seeing the folder “Archived” on my home page, but I do not….I only see “All surveys” as shown below.
We’ve released a fix for this issue to prevent this from happening going forward. As the ability to archive surveys was being mistakenly displayed, we removed the option to archive and unarchived all surveys in free accounts.
Thank you all for alerting us to this trouble!
SurveyGizmo Customer Experience Team
I’m sorry for the trouble! I have alerted our Support team and they were able to un-archive the survey. You should now be able to delete it from your home page.
I hope this helps!
Documentation Specialist | Customer Experience
SurveyGizmo | http://surveygizmo.com
I also have this problem… I have archived a lot of surveys thinking I could eventually get back to them, but I do not have the archive folder anywhere…
Please can you help ?
Many thanks, Claire
Hello, I also need help with this as I cannot get to my archived survey to delete them. Thank you
I also need help with this – thanks for un-archiving my survey!