Not able to apply a new header to existing survey


I closed the survey after opening it for testing, and I would like to change the header to an image from a solid color. I can select the image and it appears in the header pop-out menu, but there is no option to “Apply Changes” as there is if I simply change the color. The header image is a 750×200 jpeg.

Lola Gill answered
    Lola Gill 6.99K Rep.

    Is this survey perhaps a copy of a previous survey? My thought is that if that is the case, perhaps the previous survey had a custom theme that may have some hard-coded styling?

    If you are still having trouble with setting a header image, you may have to reach out to SurveyGizmo Support via live chat or email as they will be able to troubleshoot your specific survey.

    Sorry for your trouble!

    Lola Gill answered


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