Can I append internal data onto existing survey responses [aka channel of acquisition after the fact] How? THx!
Hi Jim – I’d like to append acquisition channel [internal data] onto the results, using the ID # as the bridge. Is there a way I can import the acquisition channel and customer # into the tool so the tool can then match up the customer #s and append correct acquisition channel?
You can update existing response data, but you should be very careful if you attempt this. You can’t use the Customer ID number as the index field – you will have to use the RESPONSE ID.
You should refer to the SurveyGizmo documentation for details on this operation – https://help.surveygizmo.com/help/article/link/data-import#bulk-update-existing-answers
Can you provide some clarification please – do you want to edit existing responses, or add responses that came in from other sources (i.e. hardcopies of the survey)?