Just had a large set of AOL address bounce on our last campaign. I know that AOL “greylists” the SG servers sometimes, but apparently this only lasts for short periods of time.
My download of the send log shows the bounced addresses, but how do I get them to try again. The original file was sent about a week ago. Do I need to reload them into a new file and send again? One help message suggested they would be resent after a timeframe, but it has been a week so I am assuming that is not happening now.
Basically, need to know how to get these sent.