[Solved] Am I able to display the conditional text from a survey response with a merge code?


In one of my surveys I have a yes/no radio button. When you select “yes”, a set of instructions appears. I’d like these instructions to display in the reply email we send to the respondent showing all their answers. Is there a way to do this using merge codes? Or some other way?

carolg asked

    Best answer


    The simplest way to do this might be to create two separate email actions at the end of your survey. Both would have basically the same message, but one would include the instructions.  Then use logic to send the instruction version to respondents who selected YES, and the basic version to those who answered NO.  Make sure that the radio button question is required.

    Jim W (Moderator) answered


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