[Solved] All my reports take 27 minutes

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When i try to make reports or exports it is stuck at “preparing report” and estimates the remaining time to 27 minutes. I’ve tried to leave it waiting, but nothing happens.

 

Best regards

-Anders

Radius Analyse asked

    Best answer

    1

    Hi Anders! This sounds very much like an issue SurveyGizmo had experienced last Thursday evening/Friday morning. Reports and exports were getting stuck as you describe – it was resolved as soon as our team became aware of it, so you should no longer have any troubles running your exports :)

    Nathan - Survey Astronaut answered
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