Can we add a smiley face or frowny face to the Net Promoter Score question Type?


Using the Net Promoter Score question type and would like to include smiley & frown faces along with the verbiage that appears next to ‘0’ and ’10’. Can this be done and if so, how can we accomplish? See example below.


Anna Conlin176814 answered
    Lola Gill 6.99K Rep.

    If you have images for the smiley and frown faces, you can upload these to your SurveyGizmo file library:

    Once you have the files uploaded, you can add the image embed code to the NPS question. I found this article which has instructions for a different question type, but I imagine the steps can be adapted for the NPS:

    Hope this helps!

    Lola Gill answered

      Thank you Lola Gill. I will give this a try.



      Anna Conlin176814 answered


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