I have a radio button grid question which uses a 7 point scale to go from Strongly Agree to Strongly Disagree. I also need to include a ‘Prefer not to answer’ option.
So … is this the best type of question to use when I have several statements to test? And what is the best way to include the additional option but still provide a scale question which I can code correctly for analysis?
Thanks for your help.
You can definitely use the Radio Button Grid question in your scenario. What I would probably do is assign numeric reporting values for all but the Prefer not to answer question so that the calculations leave out those responses. Here is a tutorial that covers setting up reporting values:
I hope this helps!
SurveyGizmo Customer Experience Team