Can we add a deleguate to a survey even though the account is single-sign-on

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Hi,

I need to add my maanger to this survey so that she has visibility and access to the survey created. How can I proceed?

Thanks.

Malika Beebeejaun.

Dominic Sharpe answered
    0

    Thanks for posting on SurveyGizmo’s user forum!

    In order to add a person (user) to a SurveyGizmo account, you will need to be an account administrator in SurveyGizmo. Depending on how the SSO was configured on your SurveyGizmo account, there are one of two ways to add a new user:

    https://help.surveygizmo.com/help/sso#surveygizmo-side-setup (see step 8)

    If your manager is already a user but just doesn’t have access to your survey, it may just be that they don’t have the right permissions to access the survey.

    In order to view the survey in question, your manager would need to be assigned to the same ‘Team’ in SurveyGizmo as the survey. This again requires an account admin in SurveyGizmo and this should be a good place to start for an admin:

    https://help.surveygizmo.com/help/teams

    You might also consider reaching out to SurveyGizmo Support as they will have access to view your account and point you in the right direction:

    https://help.surveygizmo.com/help/surveygizmo-support-hours

    Hope this helps!

    Dominic Sharpe answered
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