Add an Administrator

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How do I add an account administrator? Ours was deleted when he left the position and I don’t have the admin rights he had to add others to the account…

Lola Gill answered
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    Lola Gill 6.78K Rep.

    It sounds like your best option in this case is to reach out to SurveyGizmo’ Support Team to get things sorted out (there are likely some additional steps you’ll need to go through to get things updated in your account).

    You can reach support via live chat:

    https://help.surveygizmo.com/help/chat-with-a-hero

    or send an email to support@sgizmo.com

    Lola Gill answered
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      Lola Gill 6.78K Rep.

      Hi Selena,

      You will need to fill out SurveyGizmo’s Admin change request form (more information at the below link):

      https://help.surveygizmo.com/help/changing-account-administrator

      Cheers!

      Selena commented
        • We used the last administrator’s account info and just change the login email address but the administrator rights did not stay with it account. Now the new person does not have the administrator rights and can not complete the Admin Change Request Form because we can not get to the Account Summary to find the Account ID.

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