[Solved] How to re-activate a survey questionnaire closed by the respondent without loosing answers

0

Hi,

I have a survey online and one of the respondent submitted his survey by clicking “Submit” but without having answered all questions (25% remains to be answered).

This respondent would like to have access back to his “closed” survey questionnaire to finish the unanswered questions.

How can I do this without creating a new contact and loosing the respondents answers (75%)?

Thanks

Fred

 

Donna G (Moderator) selected answer

    Best answer

    2

    Hi Fred – 

    Thanks for your question, and I think you’re looking for the ability for your respondent to edit his/her responses, and that is easy to do! Here is a link to show you how.

    http://help.surveygizmo.com/help/article/link/send-an-edit-link

    Please write back if you need more assistance with this, and good luck!  Have a great day.

    Best regards,

    Donna

    Donna G (Moderator) selected as best answer
      0

      Hi Donna,

      Thank you, it’s exactly what I wanted to do.

      Thanks!

      Fred

      frederic answered
        1

        Great, glad to help!  If you’re so inclined, I’d love a “thumbs up” for that answer :-)

         

        Donna G (Moderator) answered
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