I was using our main account, but was told last week to use the sub-account I was given. I noticed today that the option under Account for Email Lists is not available for me. Is this an option that can be turned on or is it only available to the main account?
I’m not seeing a subaccount with your email address. I’m thinking maybe this is an issue with your user permissions. Only account admins are able to access the Email Lists feature.
Here is some information about administrative users:
If this is the source of the trouble you can reach out to your account administrator and ask that they make you an account administrator.
I hope this helps!
SurveyGizmo Customer Experience Team