why can i not access my results


 i have the 7 day free trial for this, but it won’t let me access my responses even though i can have 100 when looking at what the free trial holds is 100 responses, why does it say that i can not access them without upgrading?

Admin - SurveyGizmo answered

    Hi Jess,

    Thank you for posting on the SurveyGizmo Community!

    Our records indicate that you are currently on the Free Account – this is different than a free 7-day trial of one of our paid accounts. It sounds like you are intending to try one of the paid plans rather than going with the Free Account?

    If this is the case, please reach out to hello@sgizmo.com and request that your free account is converted to a 7-day free trial of one of the paid accounts.

    Please refer to the following page as it should help you determine which license level you would like to trial:


    I hope this helps clarify!

    David Domagalski
    Survey Explorer & Documentation Specialist
    SurveyGizmo | http://surveygizmo.com

    Admin - SurveyGizmo answered


      Question stats

      • Active
      • Views1068 times
      • Answers1 answer
      • Followers1 follower