I need help. I cannot make any edits to the survey that I copied. Do all themes have to be uploaded in jpg format? Thanks!
Hello! Thanks for using Community
Themes can’t be uploaded, rather you use the Theme Designer tool to pick your settings or customize one of our base themes. You can see an overview of this process here:
If you’re trying to upload something related to your theme, perhaps you mean the header or background image. This is done in the Images section of the Theme Designer, and the image format can be png, jpg, or gif. There may be others that work too, but those three are the most common.
Below is the tutorial on adding a header image, as well as another article about image formats and file size that you may find useful (smaller = loads faster = better experience for your respondents).
Hope this helps!